We ship by Canadian and U.S. parcel post. All shipments are insured against loss and damage.
We will usually ship within 3 days of receiving a confirmed order (confirmed upon receipt of payment by cheque or PayPal). You can track your order on our website by either logging into your account, or by following the link in the email confirmation of your order.
Most deliveries should be completed in 10-14 business days.
Should your order become lost or damaged in transport Paper Choice will re-ship at no charge or issue a credit to you if preferred. However, in the case of damage, the damaged goods MUST be returned to Paper Choice by parcel post at customers expense.
ONLY PRE-APPROVED RETURNS WILL BE ACCEPTED FOR CREDIT. Obtain return approval by emailing firstname.lastname@example.org. Upon receipt of pre-approved returned merchandise we will either re-ship or issue a credit according to customers preference, We cannot credit your credit card. In the event a credit is requested Paper Choice will issue a cheque for full value of order + postage costs incurred by customer for returning merchandise.